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Administrative Offices

Lewis Building

Herman Holloway Sr. Campus
1901 N. Dupont Highway
New Castle, Delaware 19720

Phone #: (302) 255-9500
Fax #: (302) 255-4454

(For program mailing address information, please refer to the office mailing information below. For directions to facilities, hours of operation and areas served, please see the Division of Medicaid & Medical Assistance office locations page or Division of Social Services office locations page. )

Delaware Help Line	211
Medicaid	Medicaid Health Benefit Manager 1-800-996-9969
Pharmacy Call Center	1-800-996-9969, Option 2
Delaware Healthy Children Program PO Box 950 New Castle, DE 19720-9914	1-800-996-9969
Delaware Prescription Assistance Program	1-800-996-9969 Option 2, then Option 1
Chronic Renal Disease Program	Call the Delaware Help Line at 211 and ask for the Chronic Renal Disease Program, or call direct to our Milford Office at (302) 424-7180.
Breast and Cervical Cancer Program	Call the Delaware Help Line at 211 and ask for Screening for Life
Transportation	1-800-412-3778
If you are experiencing technical difficulties	Email Customer Relations at DHSS_DSS_CustomerRelations@delaware.gov or call 1-800-372-2022

Customer Relations

1-866-843-7212

Social Service Programs
Appoquinimink State Service Center 122 Silver Lake Road Middletown, DE 19709	(302) 378-5781
Canby Park Office 1920 Maryland Ave Wilmington, DE 19805	(302) 498-5500
Churchman's Corporate Center 84 Christiana Road New Castle, DE 19720	(302) 395-6740
Claymont State Service Center 3301 Green Street Claymont, DE 19703	(302) 792-6500
DeLaWarr State Service Center 500 Rogers Road New Castle, DE 19720	(302) 622-4520
Hudson State Service Center 501 Ogletown Road Newark, DE 19711	(302) 453-2800
Northeast State Service Center 1624 Jessup Street Wilmington, DE 19802	(302) 552-3503
Porter State Service Center 509 W. 8th Street Wilmington, DE 19801	(302) 777-2830
Robscott Building 153 East Chestnut Hill Road Newark, DE 19713	(302) 368-6610

Long Term Medicaid Programs
Robscott Building 153 East Chestnut Hill Road Newark, DE 19713	New Application Inquiries	1-866-940-8963
	Medical Eligibility Unit Financial Eligibility Unit	(302) 451-3640
	SSI / QMB Unit (only)	(302) 451-3610
Shipyard Center 980 Justison St. Wilmington, DE 19801	Financial Eligibility Unit	(302) 657-5420

Social Service Programs
Adams State Service Center 546 S. Bedford Street Georgetown, DE 19947	(302) 515-3080
Blue Hen Corporate Center 655 Bay Road Dover, DE 19901	(302) 672-9500
Bridgeville State Service Center 400 Mill Streets Bridgeville, DE 19933	(302) 337-8261
Laurel State Service Center 31039 North Poplar Street Laurel, DE 19956	(302) 875-2280
Milford Annex 13 S. W. Front Street Milford, DE 19963	(302) 424-7250
Pyle State Service Center 34314 Pyle Center Road Frankford, DE 19945	(302) 732-9504
Shipley State Service Center 350 Virginia Ave. Seaford, DE 19973	(302) 628-2011
Smyrna State Service Center 200 South DuPont Boulevard Suite 101 Smyrna, DE 19977	(302) 514-4530
Williams State Service Center 805 River Road Dover, DE 19901	(302) 857-5020

Long Term Medicaid Programs
Smyrna State Service Center 200 S. Dupont Blvd. Ste. 101 Smyrna, DE 19977	New Application Inquiries	(866) 940-8963
James Williams State Service Center 805 River Road Dover, DE 19901	New Application Inquiries	(866) 940-8963
	Long Term Care Eligibility	(302) 857-5070
Milford State Service Center @ Riverwalk 253 NE Front St. Milford, DE 19963	New Application Inquiries	(866) 940-8963
	Medical Eligibility Unit	(302) 424-7172
	Financial Eligibility Unit	(302) 424-7210
	SSI / QMB Unit (only)	(302) 424-7190
	Chronic Renal Disease Program	(302) 424-7180 or 211
Thurman Adams State Service Center 546 S. Bedford Street Georgetown, DE 19947	Long Term Care Eligibility	(302) 515-3150
	Medical Reimbursement Unit	(302) 515-3150